"The Commands team are knowledgeable about the technology side of the business .. and help us provide a seamless shopping experience to our customers. "
80% from customer referral
99.97% order accuracy
Packed with care
E-fulfilment for starting up or scaling up e-commerce operations
Commands has been providing 3PL e-fulfilment services to e-commerce businesses since 2005.
Our experienced team works with ambitious start-ups to develop their e-commerce business, providing advice on packaging, different marketplaces, optimising postage, and courier costs. We also help established businesses, processing up to 5000 transactions a week, that have outgrown their existing solution or need a more flexible approach to serving their customers. For smaller businesses’ considering outsourcing for the first time, we have created a Commands E-Commerce Express to make onboarding even easier. You can find out more here.
We offer a complete service from warehousing and stock control, pick and pack, postage and courier services, dispatch, and returns. In addition we can manage direct customer enquiries. Let us take care of the complexities so that you can focus on growing your business.
We have experience in diverse sectors such as food, drink, sportswear, baby, home furnishings, apparel, luxury goods, alcohol, and beauty products.
Marketplaces and Integrations
Whether you are selling B2B or direct to consumer Commands will provide you with a fast efficient service.
Our system is integrated into 40 different marketplace platforms, including Amazon, and these markets are open to you from day one. At times these businesses can have complex delivery requirements and Commands experience has helped our clients navigate these seamlessly. More information about the platforms we integrate with can be found here.
Our cloud based software – Mintsoft – provides our clients with real-time visibility of the status of their orders, stock control and a full suite of reports. Our customers have everything they need to ensure they make the best decisions at all times. Find out more information about our software here.
Licensed for Alcohol E-fulfilment
Commands is one of the very few 3PL warehouse in the country fully licenced for the storage and distribution of alcohol. With our experience in handling fragile goods we can ensure that your goods arrive in perfect condition. We have developed specialised packaging to protect alcohol items or we can help you develop and trial your own packaging.