"The Commands team are knowledgeable about the technology side of the business .. and help us provide a seamless shopping experience to our customers. "
80% from customer referral
99.97% order accuracy
Packed with care
E-fulfilment for starting up or scaling up e-commerce operations
Commands has been providing 3PL e-fulfilment services to e-commerce businesses since 2005.
Over the years, our experienced team has worked with hundreds of brands, across diverse sectors to optimise their e-commerce operation. For businesses processing 100 – 5000 orders a week, our dedicated account managers are here to advise you on packaging, postage, courier costs and courier selection. Many of our customers come to us because they find they have outgrown their existing solution or need a more flexible approach to serving their customers. Our ecommerce software integrates with all the major market places, courier services and inventory management systems, ensuring moving to Commands, or starting up with Commands fast and hassle free.
We also support smaller businesses’ considering outsourcing for the first time. For these businesses in particular we have created a Commands E-Commerce Express to make onboarding faster and easier. You can find out more here.
We offer a complete service from warehousing and stock control, pick and pack, postage and courier services, dispatch, and returns. In addition we can manage direct customer enquiries.
We have experience in many sectors including food, drink, sportswear, baby, home furnishings, apparel, luxury goods, alcohol, and beauty products.
Let us take care of the complexities so that you can focus on growing your business.
Marketplaces and Integrations
Whether you are selling B2B or direct to consumer Commands will provide you with a fast efficient service.
Our system is integrated into 40 different marketplace platforms, including Amazon, and these markets are open to you from day one. At times these businesses can have complex delivery requirements and Commands experience has helped our clients navigate these seamlessly. More information about the platforms we integrate with can be found here.
Our cloud based software provides our clients with real-time visibility of the status of their orders, stock control and a full suite of reports. Our customers have everything they need to ensure they make the best decisions at all times. Find out more information about our software here.
As a family-owned and run business, we are very conscious of the impact our actions will have on future generations. It is our responsibility to minimise our environmental footprint across all areas of our business and help our customers achieve their environmental objectives. Commands is certified Organic and ISO 14001 accredited – a rare combination in this industry which allows us to work with exceptional brands to help them achieve their sustainability targets through their supply chain. Talk to us to find out more.
Licensed for Alcohol E-fulfilment
Commands is one of the very few 3PL warehouse in the country fully licenced for the storage and distribution of alcohol. With our experience in handling fragile goods we can ensure that your goods arrive in perfect condition. We have developed specialised packaging to protect alcohol items or we can help you develop and trial your own packaging.