+44 (0)141 944 3900 sales@commands.co.uk
Phone number
Phone number
Commands - Logistics Warehousing and eCommerce fulfilment

 

+44 (0)141 944 3900

 

 

sales@commands.co.uk

 

Contact Us

Trusted by brilliant brands across the UK and Europe for over 31 years, we have become a prominent Scottish e-commerce fulfilment and direct mail company.

Commands E-commerce and fulfilment services helps you serve your customers better. Our pick, pack and despatch services empowers your business to grow and scale.  Providing secure storage, efficient & accurate services, we deliver to all corners of the UK and the globe.  Using our cloud-based Order Management System, you have access to your account with the ability to check order status, tracking and inventory – in real-time – anytime.

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Forklift Truck in Commands Pick and Pack Warehouse

Full-Service Fulfilment

We handle everything from receiving your stock to picking, packing, and shipping each order. We can manage returns and ensure your brand shines through with custom packaging options. This frees you up to focus on running and growing your business.

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bespoke fulfilment service scotland

Bespoke Service

Forget generic fulfillment! We craft solutions to fit your brand, from personalized packaging to efficient order processing. Build stronger customer relationships with a bespoke approach that scales with your business. Let your brand shine!

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apparel ecommerce fulfilment

Sectors

From home furnishings to jewellery, sportswear to fashion,  every day to luxury – we help businesses like yours grow. Our team are trained in handling fragile products, product preparation – including garment prep and stringent quality control.

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sustainable ecommerce fulfilment

Sustainability

Our commitment to sustainability drives us to create innovative solutions for our business, our customers and the planet. We are one of few Scottish fulfilment houses which is organic certified and ISO14001 accredited. We are also part of the Climate Hub.

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Online Access

Access Anywhere

Save time & money, reduce errors & improve customer experience with our powerful fulfilment tools, accessible from anywhere. Automate manual tasks, connect shopping carts, marketplaces and couriers, create reports.  Anytime, anywhere.

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e commerce fulfilment team

Ethos

We care about doing things right, being flexible, and working together. We value our people and our customers, and we’re dedicated to fostering a culture of trust and teamwork. We’re always looking for innovative ways to help us both succeed.

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e commerce fulfilment team

Direct Mail

We specialise in direct mail for small and medium businesses. We provide personalised, cost-effective solutions from print to post and our expertise helps you achieve exceptional results, increasing engagement and maximising ROI.

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direct mail and e-commerce fulfilment

Kitting customer

“I was very impressed.  The warehouse tour helped with our decision. It looked very organised and everyone seemed calm”

Retail (Sunglasses) Customer

“We have worked with Commands for a number of years and they have been great for our business as we continue to grow. We can’t recommend them highly enough. The team is fantastic and they are always prepared to go the extra mile. Well done team”

Dawn

“I’m just thankful that you are there and that the system seems to be working well…and that you are very patient about receiving gazillions of emails from me! ”

Scottish Craft Gin & Vodka Customer

“The Commands team are knowledgeable about the technology side of the business .. and help us provide a seamless shopping experience to our customers. Being able to build a reputation for fast, efficient delivery of our goods to our customers has helped our business enormously. Even if you’re only thinking about it, drop them a line or give them a call. You won’t regret it!”

Sports Apparel Brand

“They have been brilliant. They are a very reliable part of the business. Our Account Manager really understands our business. He gets our product, which is so important.”

Apparel Customer

“Commands have been absolutely instrumental to the growth of our ecommerce business. Always helpful and understanding of our needs, it has been a pleasure working with them. I can’t recommend them highly enough.”

Retail Food Brand Customer

“We like dealing with them.  They are good people to work with.  Very calm. Very professional. I would have no hesitation in recommending them – they made it very, very easy for us.”

Matthew Calvin Jewellery

“We are beyond happy with the service, contact and support you have provided. My only negative comment would be that I wish we’d started working with you years ago”

Cat, Maik

“Love Lynn and the team! They are amazing and have been absolute stars through Covid. Can’t thank them all enough 🙂”