Commands – Cookie Policy
Browser cookies
How do we use Cookies?
Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site. This can have an impact on sites that have log in areas where the user would need to create a new log in every time they moved from page to page.
Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’). Websites which use Google Analytics to track visitor numbers are using cookies to monitor this information.
What is in a cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
What to do if you don’t want cookies to be set?
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.
What cookies do we set?
| Name | Description | Type | Expiration |
|---|---|---|---|
| CLID | Identifies the first-time Clarity saw this user on any site using Clarity. | Analytics | 1 year |
| _GA* | Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions. | Analytics | 1 year |
| _ga | Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. | Analytics | 1 year |
| _clck | Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | Analytics | 1 year. |
| MUID | Microsoft User Identifier tracking cookie used by Bing Ads. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. | Analytics | 1 year. |
| MR | Used by Microsoft Clarity to indicate whether to refresh MUID. | Analytics | 7 days |
| SM | This cookie is installed by Clarity. The cookie is used to store non-personally identifiable information. The cookie is used in synchronizing the MUID (Microsoft unique user ID) across Microsoft domains. | Analytics | Session |
| CLSK | Connects multiple page views by a user into a single Clarity session recording. | Analytics | A day |
| CLTK | This cookie is installed by Microsoft Clarity tool and stores information about how visitors use the website | Analytics | Session |
| _gcl_au | Used by Google AdSense to understand user interaction with the website by generating analytical data. | Marketing | 3 months |
| SRM_B | This cookie is installed by Microsoft Bing. Identifies unique web browsers visiting Microsoft sites. | Marketing | A year |
| ANONCHK | Used to store session ID for a users session to ensure that clicks from adverts on the Bing search engine are verified for reporting purposes and for personalisation. | Marketing | 10 mins |
How can I control cookies?
If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by Google’s terms of use. You can prevent Google Analytics from recognising you on return visits to this site by disabling cookies on your browser.
Variations to the Policy
We may revise this Cookie Policy from time to time. As a result, you should visit this page periodically to keep up to date with changes.
If you have any questions regarding this policy, please contact us at: Commands, Bleasdale Court, Clydebank, Glasgow G81 2L3
Useful Links:
Bleasdale Court, Clydebank,
Glasgow, Scotland G81 2LE
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