+44 (0)141 944 3900 sales@commands.co.uk
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Commands - Logistics Warehousing and eCommerce fulfilment

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31,000 sq ft warehouse

Pick and Pack e-commerce fulfillment

Kitting & Gift Boxes

Licensed for alcohol

Direct mail auto insertion 

Our Services

Your Partner in Delivering on Customer Promises

At Commands, we’re not just an e-commerce fulfilment and direct mailing provider – we’re your partner in delivering on your promises to your customers.

For over three decades, we’ve been helping businesses of all sizes, from independent online retailers to established multinationals, charities, local authorities, NHS organisations and creative agencies, achieve their goals. Commands services businesses from across the globe including the USA, Australasia, the Far East and Europe and over time we have built an enviable reputation for the quality and security of our processes.

We are one of the few e-commerce fulfilment and direct mail providers in Scotland that has organic certification, is able to handle alcohol-based products and is ISO9001, ISO14001 and ISO27001 certified. 

If you think you need a new approach to your fulfilment, we would love to help. Get in touch today and let us show you how we can make a difference.  

Tailored Services to Meet Your Needs

We tailor our services to your specific needs so you can become more efficient, competitive and profitable. They include:


Dedicated Account Managers who Understand Your Brand Needs

At the heart of our business are our dedicated Account Managers. With over 75 years of experience in e-commerce fulfilment and direct mail services between them,  they’ll take the time to understand your business inside and out, so we can deliver exactly what you need to delight your customers. Whether that means providing you with comprehensive reports to help you make informed decisions, preparing your export documents to ensure there are no customs hiccoughs or even making sure the fur on a child’s toy is fluffy and plush so that it gets to your customer in pristine condition. 

Industries We Serve

We have worked with 1000s of customers over our 30+ years and we are proud to partner with clients from a diverse range of industries including:

  • Apparel – Sports, Leisure, Athleisure, Accessories & Footwear

  • Jewellery
  • Home Furnishings

  • Stationery and diaries 
  • Wine, beer, spirits and RTD cocktails 

  • Food & Drink
  • Toys & Gifting 

To find out more, get in touch

See how we can help your business grow!

E-fulfilment pallet storage

Kitting customer

“I was very impressed.  The warehouse tour helped with our decision. It looked very organised and everyone seemed calm”

Scottish Craft Gin & Vodka Customer

“The Commands team are knowledgeable about the technology side of the business .. and help us provide a seamless shopping experience to our customers. Being able to build a reputation for fast, efficient delivery of our goods to our customers has helped our business enormously. Even if you’re only thinking about it, drop them a line or give them a call. You won’t regret it!”

Retail Food Brand Customer

“We like dealing with them.  They are good people to work with.  Very calm. Very professional. I would have no hesitation in recommending them – they made it very, very easy for us.”

Apparel Customer

“Commands have been absolutely instrumental to the growth of our e-commerce business.  Always helpful and understanding of our needs, it has been a pleasure working with them. They have been fantastic. I can’t recommend them highly enough.”

Sports Apparel Brand

“They have been brilliant. They are very reliable part of the business. Our Account Manager really understands our business. He gets our product, which is so important.”

Matthew, Matthew Calvin Jewellery

“We are beyond happy with the service, contact and support you have provided. My only negative comment would be that I wish we’d started working with you years ago.”

Cat, Maik

Love Lynn and the team! They are amazing and have been absolute stars through Covid. Can’t thank them all enough 🙂