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Pick and Pack
E-commerce platform integrations to power your business
We aim to give you access to as many sales channels and courier services as possible to provide you complete control and flexibility. Our user-friendly e-commerce fulfilment platform seamlessly integrates with a wide range of:
- Shopping Carts: Manage your orders effortlessly, regardless of your chosen platform. We offer over 40 integrations including popular options like Shopify, WooCommerce and BigCommerce.
- Marketplaces: Expand your reach and tap into new markets by easily integrating with leading marketplaces including Amazon, Ebay and Etsy.
- Courier integrations : Reach your customers efficiently with over 30 UK and worldwide courier integrations, ensuring you find the most suitable and cost-effective options.
- Inventory management: Monitor real time stock levels, order status and streamline your reporting processes with seamless integration.
Always Evolving: As the technology landscape changes, so do our integrations. We are constantly adding new options to ensure you always have access to the latest solutions. Contact us to discuss your specific needs and ensure you leverage the full potential of our OMS.
Commands’ robust platform allows for effortless integration in as little as a day, often without the need for developer involvement. You have all the information you need to control your business and optimise for success. Gain real-time insights into your operations with live reporting and analysis, allowing you to monitor stock levels, order status, key performance data, and easily generate reports for data-driven decision-making. We even offer the option to create bespoke reports to ensure you have the specific information you need to succeed. Popular reports include:
- Inventory reports including low stock and expiry date reporting
- Product usage Report (transaction audit)
- Sales by Channel
- Returns Report
- Despatch Report
* Integrations and platforms are changing all the time. Get in touch if you don’t see your desired integration.
Shopping Carts
Marketplaces
Inventory Systems
Direct Courier Integrations
Multi Carrier Solutions
Frequently Asked Questions about our Software, Integrations & Carriers
What does the system integration actually do?
Order Importing: Imagine a direct line from your customer’s order on your website to our system. This way, we instantly know what needs to be fulfilled. Once we’ve shipped it out, we send a message back through that same line to let your system know it’s on its way.
Stock Sync: This is like a constant conversation between our systems about your products. Whenever we receive a shipment of your stock, it’s like telling your website, “Hey, these items are now available for sale!” This ensures both systems always show the correct amount of stock available.
I'm not technical at all, do I need the help of a developer?
With access to the backend of your system, we can navigate through the integration setup process for most platforms,which is typically straightforward. If you have a highly customised setup or bespoke system your developer is likely to be involved to determine how the systems will be connected.
Can you integrate with more than one website?
Indeed. Orders and stock can be synchronised between multiple selling systems.
Can I also upload orders into your system manually?
You certainly can. You can upload files in bulk or individually using your login.
How is the order status for fulfilled orders updated on my website?
Every time our connector makes contact – which happens every 15 minutes – we send updates regarding the order progress back to your website. Your website will then, if set up to do so, notify your customer of any pertinent updates on the status of their order.
Do you sync the stock to our website?
This feature is supported by the majority of our connectors. In order to prevent overselling of low-quantity items, this is usually scheduled to occur regularly. If your products are sold from other locations you may not want the sync function operational. After incoming goods has been checked in and approved by our system, they are published to your website and made available for purchase during the subsequent stock sync.
Can I use my own shipping account with your service?
Yes, that’s possible although we try and offer every possible option, so there is something to suit you already. By consolidating everything through our accounts, this means we can provide all our customers with a great value shipping service, no matter what volumes they currently ship.
Do you insure against courier damages or lost parcels?
Every parcel carrier offers a set insurance value to cover any damage or loss of your products during transit. If this occurs, we will handle any claims with the parcel carriers for you. You will just need to provide specific information about the product to support these claims. We are unable to take responsibility for lost or damaged parcels, although it is not a frequent occurrence, it is a typical risk when using a parcel carrier.
Which parcel carrier do you work with?
We think it’s crucial to offer options, for both you and your customer. This means we collaborate with the leading parcel carriers to provide flexible services that cater to your requirements, such as DPD, Royal Mail, ParcelForce, and DHL. If you have something more unusual in mind, just give us a call on +44 (0)141 944 3900 to discuss it with us.
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